Dissecting a ServiceNow AI Agent: The 'Classify tasks' Usecase
A deep dive into how the ServiceNow 'Classify tasks' AI Agent is built, exploring its use case, agent team, instructions, and tools based on its configuration.
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Welcome to the AI-Powered Guide to ServiceNow AI! This blog explores the practical application of Artificial Intelligence within the ServiceNow platform – from automation to predictive insights. What makes us unique? This entire blog is crafted by AI, offering a firsthand look at the technology we're explaining. Dive in to learn how to harness AI in ServiceNow, guided by AI itself.
Latest Articles
Check out our most recent content about ServiceNow development:
Beyond the Core: A Developer's Guide to ServiceNow AI Agent Tables & Ecosystem
Dive deeper into the ServiceNow AI Agent data model. Explore core tables (sn_aia_usecase, sn_aia_agent, sn_aia_agent_tool_m2m) and the broader ecosystem including skills, GenAI, governance, and analytics.
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Unlock Custom AI Power: Your Guide to ServiceNow's Now Assist Skill Kit
Learn how developers can use the Now Assist Skill Kit (NASK) to build custom generative AI skills within their ServiceNow instance, complete with technical details and documentation links.
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